What is reputation management

Online Reputation is simply the reputation of an individual, service, product or a company in a digital space like the internet. It’s how the public perceives you or your company by reading reviews online, searching related keywords and viewing the top search results on Google, Bing and other search engines. It’s the way people talk about you or your business on social media. 

The main keyword here is “perceived” as online reputation can be managed. Agencies like Ctrl+Alt+Del Reputation Management can help manage online reputation so that potential customers, employees and employers perceive you or your company in a positive light.

At the end of the 1990s search engines became widely used. The popularity of the internet introduced new marketing and branding opportunities. Where once journalists were the main source of media content, blogs, review sites and social media gave a voice to consumers regardless of qualification. Public relations became part of online reputation management (ORM). ORM includes traditional reputation strategies of public relations but also focuses on building a long-term reputation strategy that is consistent across all web-based channels and platforms. ORM includes search engine reputation management which is designed to counter negative search results and elevate positive content.

ORM or O.R.M is simply an abbreviation of Online Reputation Management.

Online crisis management is the process by which a company or an individual deals with a disruptive and unexpected event that threatens to harm the organisation or its stakeholders.

Ctrl+Alt+Del Reputation Management helps both companies and individuals with their online reputation needs.

A quick and simple way to check your online reputation is to Google your name or company name or your product. Scroll down Google and look at the links indexed for your keyword. Is this content positive or negative? How would the public perceive it? Ctrl+Alt+Del Reputation Management can provide a more detailed ORM audit for you on request at no cost. Simply contact us today.

Sadly not, information about you (or your company) will exist online regardless of you avoiding or not using the internet yourself. We live in an ever growing digital world where much of our day to day information is online. 

In most cases personal information about you can be removed from the internet. If it can’t then Ctrl+Alt+Del Reputation Management has a unique set of processes and tools available to suppress and hide mis-information. Drastically removing the reach of the content. 

Having negative information in search results can have a negative impact on your personal and business life. Ctrl+Alt+Del Reputation Management works with you to fix it. The best way to fix negative search results is to either control the information you see online, provide alternative information or simply delete it. Hence our company motto; Take CONTROL of your reputation online. Provide ALTERNATIVE positive content. DELETE negative information. Ctrl+Alt+Del Reputation Management.

Absolutely YES! No matter how much of a good company you have, a negative event can happen at any time to any business. Being prepared is the key to swiftly and efficiently handling any crisis. This is essential in a fast moving online world. Don’t have a crisis management plan? We can build one for you. Simply contact us today.

Absolutely YES! We can repair your business’s reputation online. From fixing reviews on Google, Amazon, Yelp, Trustpilot to removing false or negative content on search engines like Google, Yahoo and Bing.

We’ll provide you with detailed reporting so you can see month on month the impact of our online reputation management work. By repairing your business’s online reputation you will notice an increase in website traffic and revenue.

Absolutely YES! No matter what the issue is, we can help you! From removing or suppressing false or negative information on Google to providing positive PR to sprinkle the top pages of Google, Bing and Yahoo with positive and interesting content – giving you that reputation you deserve.

​​Defamation law, Intellectual Property Right law, Mediation, Personal Branding/Search Engine Suppression, positive PR, positive content creation are all some ways to suppress unwanted information online. Our dedicated team of online reputation experts will advise you on the best route to success. Together we can fix it.

Your mugshot is all over the internet and it’s ruining your life. You know you’ve made mistakes, but now you’re being punished for them forever.

The problem with mugshots online is that they are searchable by name, so once someone searches for your name on Google or Bing, there it will be – a permanent record of your arrest history. And not just one mugshot either… there may be several different ones from various jurisdictions! So even if you were arrested years ago, or in another state entirely, the damage to your reputation can last forever. 

We can help! Our team of experts has been helping people remove their criminal records from the internet since 2009. If we can’t get rid of every single copy of a particular image then we’ll make sure that no new copies appear on Google Images or other search engines anytime soon.

Yes we do, our team specialises in helping businesses and individuals manage their online reputations on Bing. We’ve helped over 300 clients control what comes up when people search for them on Bing.

Google’s reviews system isn’t as straightforward and simple-to use as other review platforms. You can only remove a review by either flagging it yourself or upon request from the person who posted it originally, which is not always an option that will work with your business’ needs in mind! Thankfully Ctrl+Alt+Del Reputation Management can help repair or delete Google reviews for you.

Yes they do. In fact a company’s reputation is responsible for 63% of a company’s market value. 52% of consumers won’t buy from a business that has fewer than four stars. Less than 5% of people will view past page one of Google, if the content on page one is negative about you or your business then this needs to be addressed. In a recent study 65% of people trust the information they find on Google as “the correct information” despite the fact that it could be incorrect or misleading.

A negative image of your brand or yourself can have a devastating impact on your online reputation, revenue and credibility. 

The good news is that there are some steps you can take to remove an image from Google. You need to act quickly, however, because once something is posted online it’s nearly impossible to contain it. We’re experts at removing damaging images from Google search results and burying them so they no longer appear in the top 10 search results for your name or business name. Our team has successfully removed more than 10,000 pieces of visual content from Google (and other search engines), including photos, videos and memes with high-quality copywriting services that boost organic traffic and drive sales growth for our clients!

We provide reports that show you a “before, during and after” campaign visibility from your reputation management campaign. Every month we will update you on the tasks completed, the positive impact of our campaigns and the next steps.

You will have a single point of contact, your dedicated Reputation Specialist, they will lead a full technical team to execute your reputation management campaign. They will be the point of contact for day to day communication, accounting, reporting and on-going support.

Reputation management is a strategy you can use to control what information about your company or yourself that gets shared online.

Your reputation is one of the most important assets you have as a business owner or individual, but it’s not easy to protect. If people are talking about you or your brand online, there’s no way for you to be sure they’re saying good things. And if they’re saying bad things? You might not even know until it’s too late!

By hiring our team at Ctrl+Alt+Del we will help you develop an effective reputation management strategy that keeps the conversation going in a positive direction while protecting your brand from negative or inaccurate comments. We’ll also monitor social media channels on your behalf so that any time someone mentions or talks about your business, we’ll get notified immediately and address any issues before they become big problems. With us on board as part of our team, you won’t have to worry about anything except running your business.

Positive content, when built right, can rank higher on search engines. Thus pushing down, or suppressing negative or false information.

The first action is to get a reputation audit based on your name, company name, service or product you wish to monitor and repair. We can provide this report for you at no cost. 

Your business reputation is the biggest asset you own. If your customers are talking about you in a negative way, it doesn’t matter how good of a product or service you provide. They’ll just never know because they’ll be too busy reading the bad reviews online to ever bother visiting your site and checking out what you have to offer.

You can’t put a price on your reputation, but you also can’t afford to ignore it. The benefit to having a good online reputation is essential in this digital online world we live in. A negative reputation can impact your employment, your business, your family and much more. Having a positive reputation online is like having a perfect CV for the world to see.

Only 5% of people searching for your business or personal name only go as far as page one of Google, Bing or Yahoo. The top ten results that appear first are your “first impressions” if these links are negative or false they will dramatically impact you or your business. By hiring CTRL+ALT+Del Reputation Management you are able to take control of your search results on page one and page two of Google, Yahoo and Bing.

Not at all – online reputation management can cover all and any platform online. For example, but not limited to; Facebook, Instagram, Bing, Yahoo, Trustpilot, Ripoff report, BBB, Whitepages, forums, independent websites and news/blog websites. 

Ctrl+Alt+Del Reputation Management serves clients in the UK, USA, Canada, Australia, New Zealand, UAE, Dubai, Caribbean, Europe and South Africa.

We don’t offer guarantees, as Google and search engines, along with Facebook and social media platforms are very fluid and always changing. We do however offer monthly insights to showcase success of your online reputation management.

We often partner with other agencies, such as web design, marketing, digital marketing and PR firms to help their clients with online reputation management. If you’re the owner of a web design, marketing, digital marketing or PR firm and would like to discuss a mutually beneficial partnership reach out to us today.

Payment is made by credit card for the month ahead. Billing date may vary depending on when your agreement started. 

We do ask for you to sign an agreement, so you know what to expect from us and we know what to expect from you. Ultimately we’re here to help you fix your reputation and we’ll do whatever it takes to do that.

Simply put, anyone that needs help with online reputation management, from removing a company review to a company looking to clean up the search results to put their best foot forward.

We work with every sector that needs help with their online reputation, companies, online stores, schools, politicians, VIP’s, athletes, sports teams, lawyers, restaurants, pubs, bars, investment firms, construction, healthcare, automotive, vet clinics, home services and many more.

Ctrl+Alt+Del Reputation Management was founded in 2019 but founding staff have worked in ORM since 2012. In 2020 Ctrl+Alt+Del Reputation Management expanded into the USA and Australia.

Ctrl+Alt+Del Reputation Management is headquartered in London, UK with offices in New York and Sydney, Australia. Helping companies and individuals globally.

Yes we can share relevant case studies, however as you’d image, the company name is not shared.

The team at Ctrl+Alt+Del Reputation Management will need some of your time initially to set up the strategy and focus for the campaign. After this we will send you monthly reports, which we recommend you spend time reviewing. Other than time we will require login access to any websites, social media, Google My Business listings and any other digital properties we can utlise with our reputation management campaign.

If you’ve received unfair or false feedback on eBay Ctrl+Alt+Del Reputation Management will work with you to fix it.

If you’ve received unfair or false feedback on Amazon Ctrl+Alt+Del Reputation Management will work with you to fix it.

If you’ve received unfair or false feedback on Ripoff Report Ctrl+Alt+Del Reputation Management will work with you to fix it.

Ctrl+Alt+Del Reputation Management has a full internal content creation team.

Your main point of contact at Ctrl+Alt+Del Reputation Management will send you any new content for you to approve prior to it being added to the internet.

Yes we can set up an on-going reputation monitoring service to ensure that any future acts on your business or you are taken care of immediately and confidentially.

The Right to be Forgotten is a legal concept that enables individuals, under certain conditions, to request the removal of links to web pages about them from search engine results. 

Search engines are a powerful tool for finding information on the internet, but what happens when that information is no longer relevant or accurate?

Ctrl+Alt+Del Reputation Management provides a solution for individuals who want to remove outdated or inaccurate information from search engine results. Our reputation management services can help you take control of your online presence and protect your privacy.

The European Union’s General Data Protection Regulation (GDPR) requires that search engines remove links to pages that are “inadequate, irrelevant or no longer relevant.”

Google has made it easy for EU residents to request the removal of certain results from their search engine. But how do you actually make a request?

The first step is to figure out which country your website is hosted in. If you have an international site, this may be trickier than it sounds because many hosting companies allow you to choose where your domain points. This means if someone requests the removal of a link on your site and they live in the EU, even though you might not think so based on where your actual business is located, then all of those links will need to be removed from Google’s index for users within that region as well.

We have a full suite of tracking software available at our disposal. We share on-going reports with you that monitor your online reputation and how negative content is being deleted or suppressed.

Depending on the scope and depth of your negative or false information found online, repairing your reputation online can take between 3 and 12 months. As online reputation experts we will provide a timeline that has success benchmarks along the way.

We have over 20 years of experience with Google and other search engines algorithms. We understand what needs to be done to either control the information, provide alternative positive content to suppress the negative content or simply have information removed from Google. Our team come from a Premier Google Partner Agency and have a shared 120 years experience in online reputation management.

By hiring Ctrl+Alt+Del Reputation Management you can rest easy knowing everything will be taken care of. Saving you time, stress and money. 

The first step is to book a free consultation call.

We start with a 30 minute consultation call. Then we present our solution, this usually takes 45 minutes. Set up of your account takes a few days and then execution takes between 3 to 12 months depending on the requirements of the online reputation management.

Depending on the scope of work required, reputation management costs between £1,000 ($1,400) to £8,500 ($11,000) per month for 3 to 12 months. There may also be one off projects that we can undertake to help improve your reputation, for example review management.

Just like any professional service, like accounting, law, home building – you could “potentially” do it yourself but it will take you much longer, and may not be as successful as you hope. If you want to repair your reputation online, your best bet is to hire a professional agency that provides online reputation management every single day.