Are You a Victim of Fake or Negative Customer Reviews?

Millions of people turn to information online to research a business before they make a purchase or use a service which is why online review sites have so much gravitas. However, there are multiple fake reviews posted online everyday and even though it is illegal to post these types of reviews (legal term “astroturfing” under Consumer Protection from Unfair Trading Regulations 2008), it is extremely difficult to monitor and manage, especially when you are trying to conduct your day-to-day business.

The problem is that left visible online, these negative reviews can seriously impact your business success. Not only do they discourage new customers or clients, but they also stifle repeat custom because they breed untrustworthiness.

Customer Review Management Removes Negative and Fake Reviews

So what can you do to keep your good business name intact and restore the reputation you’ve worked so hard to build-up? With CTRL+ALT+DEL you can take control by using our Customer Review Management Service.

According to Trustpilot, 9 in 10 people read online reviews before deciding to make a purchase.

Google is the most popular online review site, 59% of consumers use it to read the reviews posted.

As many as half internet users post online reviews once a month.

Eight out of ten consumers read online reviews relating to local businesses.

Bearing in mind the above, your customer reviews are crucial to your business success. Negative reviews are not only stressful, but they could also put your business in jeopardy.

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We Protect Your Good Reputation on Your Behalf

With CTRL+ALT+DEL Customer Review Management, we can reverse a potentially disastrous situation and replace it with positive content and good-news stories about your business, including fixing negative search results. That’s not all, as well as removing anything negative, defamatory, or disparaging posted online about your business, we will ensure that your brand only ranks highly for favourable content. This keeps your reputation firmly credible and gives your customers peace of mind that they can trust what you do.

Our Reputation Management for Business service covers customer reviews, search results, social media, blogs, articles, news and more. There’s no need to worry about your business’ presence online, we take care of your good reputation for you.

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What CTRL+ALT+DEL Can Do To Restore Your Reputation

As the UK experts in Reputation Management for Business, we take every case very seriously and conduct an extensive review of your reputation online, taking into account customer reviews as well as social media posts, online articles, news articles, blog posts, derogatory images and videos. Once we’ve completed our research, we put into place various steps to tackle any problems and prevent further situations from developing.

We conduct an across-the-board investigation of your reputation online.

We re-establish your good name by removing anything negative and replacing it with new, positive information and content, ensuring it ranks highly for your business name (e.g. social media, blogs, articles, news stories, reviews, PR).

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Our team creates a series of social media profiles, along with websites and blog sites to broadcast your good name.

Oversee SEO (search engine optimisation) to increase visibility of the new, positive information safeguarding your good reputation.

Constantly monitor your business’ reputation to prevent further issues.

We work together with you to keep your business name flawless, erasing negativity online and replacing it with quality content that reinforces your respectability.

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Book A Free Reputation Consultation

Book a call today to discover ways we can help fix your companies online reputation, manage reviews and address any negative information online.

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Fix Negative Search Results

We can also help you fix negative search results about your company found on Google, Bing and other search engines.

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